Tech Support Nightmares
I've always loved stories about the horrors of tech support calls, probably because I don't have to deal with the general public in my job. My brother, on the other hand, does have to do the tech support thing. I asked him what his favorite call was. Here it is, via email:
Hmmm...My favorite tech support call goes like this:Note how the customer is making the call from the phone that is "not going". I don't think I'll be quitting my job anytime soon...
"Hi! I've got this phone and it's not going."
"What type of phone is it?"
"It's a long-range cordless."
"What's the model?"
"Where do I find that?"
"Underneath the battery of the handset or underneath the base station."
*phone gets disconnected*
*client calls back*
"Sorry - I unplugged the battery and the phone disconnected..."
True story, unfortunately. There should be a sign people see before
they call tech support. "You're IQ must be this tall to make this